an alternative to Supportiv: free peer support, no day pass

last updated september 29, 2026

Supportiv puts you in a live small-group text chat within about a minute, and a trained moderator runs the chat. if you are paying for it yourself, it costs $24 for a 24-hour Day Pass. veisund works differently. it is free, and it is not live: you post under a handle, other members reply when they read it, and the post stays up until you mark it resolved. if you need to talk to someone right now, that difference matters, and this page says so plainly.

Supportiv and veisund, side by side

Supportivveisund
cost to an individual$24 USD for a 24-hour unlimited Day Pass. email them if you can't afford it and they may give you a codefree. no subscription, no ads
sponsored accesssold to employers, health plans and schools. contract pricing is not publishednone. there is nothing to sponsor
formatlive, real-time small-group text chatpost and reply. not live chat
who is in the conversationother peers, plus a moderator present in every chatother members who read your post
who the moderators aregraduate and undergraduate psychology students, trained and paidno one is assigned to your post
waitthey say under one minute, 24/7/365replies come when people read your post. the community is small, so that can take a while
sign-upnone. no name, email or registration. you choose a display namea handle you pick. an email makes the account and is never shown to other members. no real name, no phone number
minimum age1318 (veisund terms)
AIAI matches you to a group and scans chats for emergency languageno AI writes replies
therapy or crisis careno. their footer says they do not offer advice, diagnosis, treatment or crisis counselingno. 988 and Crisis Text Line are in the app

what Supportiv is, from its own pages

you type a phrase about what is going on, and Supportiv's matching puts you in a small group chat with people typing about something similar. a moderator is in every chat. Supportiv's FAQ says the moderators are graduate and undergraduate psychology students who have been trained, and that the company pays them. the moderator can mute or remove people, share resources, and route someone to crisis services. AI helps with the matching and flags emergency language for the moderator. you don't create an account. you pick a display name and never enter an email or card number unless you're buying the pass. checked on 2026-09-29 against the company's own pages. prices and terms change, so the links are in the sources for this page.

the price, and why they charge it

for individuals, Supportiv sells a 24-hour Day Pass for $24 USD. you can chat as many times as you want within that 24 hours. its FAQ gives the reasons it isn't free: the matching technology costs money, moderators are trained and paid, there are no ads, and the company does not sell user data. if you can't pay, they ask you to email info@supportiv.com for a code. most of Supportiv's business comes from employers, health plans, Medicaid and Medicare plans, and schools. those organizations pay under contract, and if your organization is one of them, you may already have access. veisund has no paid tier at all. that is not a knock on Supportiv's model. a moderator in every chat costs money, and they tell you where the money goes.

when Supportiv is the better choice

if you need a live conversation now, Supportiv is built for exactly that and veisund is not. you're in a group within about a minute, they say, with a trained moderator steering it. that's worth paying for on a bad night. it's also the more anonymous of the two: Supportiv asks for no email at all, and veisund needs one to make an account. and if your employer or health plan already covers Supportiv, it costs you nothing. Supportiv also takes people from 13. veisund is 18 and over only, so for a teenager Supportiv is an option and veisund isn't. neither service is therapy or a crisis line. if you are in danger, call or text 988.

what veisund does differently

veisund is free, and it is slower on purpose. you write a post under a handle. members who have been through something similar reply when they read it. the post stays, so you can come back to it days later, and when something helped, you can mark the post resolved and credit the reply that did it. the community is still small, so replies can take a while. alongside the peer side there's an evidence library: plain-language summaries of studies with the source and an evidence grade, and a lookup of what drug companies have paid your own doctor, taken from federal Open Payments data. there are no licensed clinicians and no crisis response. 988 and Crisis Text Line are one tap away in the app.

common questions

Is Supportiv free?

Not for individuals paying for themselves. Supportiv's FAQ lists a 24-hour unlimited Day Pass at $24 USD, and says people who can't afford it can email info@supportiv.com for a code. Access can be free if your employer, health plan or school has a contract with Supportiv.

Who are the Supportiv moderators?

According to Supportiv, graduate and undergraduate psychology students who have completed their training. The company says it pays them. A moderator is present in every group chat.

Is Supportiv anonymous?

Yes. Supportiv says it never asks for a name, email, ID number or contact information, and you choose your own display name. Payment for the Day Pass goes through Apple Pay, Google Pay or Stripe.

Is there a free alternative to Supportiv?

veisund is free, with no paid tier. It is not live chat, though. You post under a handle and members reply when they read your post, so it is not a substitute for Supportiv's minute-to-match live groups. For a crisis, call or text 988, or text HOME to 741741.

How old do you have to be to use Supportiv?

Supportiv's terms of use require users to be 13 or older.

you don't have to go through this alone

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get veisund — it's free

not sure whether what you need is a therapist or people? six questions, two minutes — no diagnosis, no email.